Frequently Asked Questions
Loyalty Program & Voucher Code
A discount code is a code that is provided by us if, for example, we have a promotion. You can use this discount code at checkout. After entering the discount code, this code will be applied immediately.
A voucher is a discount voucher that you have saved yourself with your orders. With every € 10,- that you have spent with us as a registered customer you save 1 point which is equal to € 1,- worth. This way you can save for a discount and save on your next expense!
Do you have any questions about using a discount code or our Loyalty program?
Click on "contact" and go to the contact form. Here you can send us a message with your question or comment. You can also reach us through various other channels!
Yes, that is possible, but it differs per action. It may happen that a certain discount code is only for registered users.
Do you have any questions about using discount codes?
Click on "contact" and go to the contact form. Here you can send us a message with your question or comment. You can also reach us through various other channels!
Yes, that's possible! The voucher can only be used once. Would you like to share your discount with someone? Then order the entire order together. Or forward the voucher to the person you want to share it with.
Do you have questions about using a voucher?
Click on "contact" and go to the contact form. Here you can send us a message with your question or comment. You can also reach us through various other channels!
The validity of a discount code depends on the duration of the promotion. So this always has an end date!
Loyalty points converted into a voucher are valid for one year.
Do you have any questions about using a voucher or discount code?
Click on "contact" and go to the contact form. Here you can send us a message with your question or comment. You can also reach us through various other channels!
Yes that is possible, but it differs per action. It's possible that a certain discount code cannot be used in combination with another discount code.
Do you have any questions about using discount codes?
Click on "contact" and go to the contact form. Here you can send us a message with your question or comment. You can also reach us through various other channels!
First add all products to your shopping cart that you would like to order. Then proceed to checkout. Check that your order is correct, and then add the discount code or voucher in the appropriate section.
The discount will then be immediately deducted from the final amount.
Do you have any questions about using a discount code/voucher?
Click on "contact" and go to the contact form. Here you can send us a message with your question or comment. You can also reach us through various other channels!
• Discount codes have a limited validity period.
• May be linked to certain categories or (discount) promotions.
• There may be a minimum and/or maximum order value. Even after you have returned items, this minimum order value must still be achieved.
• In the event that you return your order, your discount code will in most cases not be valid again for the next order.
Do you have questions about using a discount code?
Click on "contact" and go to the contact form. Here you can send us a message with your question or comment. You can also reach us through various other channels!
We have set up a savings system especially for our returning customers. This way you can save for a discount at JNKO and save on your next order! The savings system works as follows:
With every € 10,- spent, you will receive 1 point, which represents a value of € 1.-. So if you spend € 30,- for example, you will receive 3 points in total. You can then convert these points for a voucher of € 3 on your next order!
FYI! On the product pages you can see how many points you can save with the product.
How can I see how many loyalty points I have saved?
Go to your customer account and click on "My loyalty points". On this page you can see a total overview of your orders and how many loyalty points you have saved in total. You can convert these loyalty points into a voucher and then you can apply this code at checkout. The discount will then be applied automatically.
The voucher(s)/discount code(s) can be used in combination with each other. So it doesn't matter how many codes you use at once.
Do you have any other questions about our savings system?
Click on "contact" and go to the contact form. Here you can send us a message with your question about our savings system. You can also reach us through various other channels!